All Digital Items:
Because of the nature of digital files, there are no refunds on any digital items.
If you have an issue with a file please contact me (firstname.lastname@example.org) and I will be more than happy to fix the issue.
Sublimation transfers are non-refundable. If there is ever an issue with the transfer itself, (ink etc) then I will be happy to send replacements.
Please note, we are not responsible for User Error on transfers. You must read and have some understanding on how these transfers work.